12/29/2023 0 Comments Home depot appliance delivery statusI was hoping over this period of time that we would have gotten someone with the power to resolve and close this nightmare. The process began on 6/9 7:00am and continues as you read this. They have got this process down to a science where they act like they are working towards a resolution but really they end up grinding you down and frustrating you. They have lots of excuse but no resolutions. Everyone at every level, including the supervisors, have failed to understand that this was a REFRIGERATOR that is broken and should be resolved immediately NOT continue for 3+ weeks with no urgency to resolve. It is amazing after talking to over 18 different individuals and sending over 14 emails that as the customer we have been treated with such disrespect and indifference. If I hadn’t kept some type of documentation of this process I wouldn’t believe it really happened. This confirms everything I stated below when they are dealing with the customer. Also, asked why this could not have been handled on 6/23 or 6/24 to have the repair done Monday 6/27 just to have the person cut me off stating that it is scheduled now. Ask if he will have replacement part got no answer. That answer an LG tech will be out here on Wednesday 6/29 between 8am-12pm. Update 6/28: Received email on Thursday 6/23 that someone would contact me in two days but as usual it took until I called on Tuesday 6/28 to get an answer. That answer an LG tech will be out here on Wednesday 6/29 between 8am. The Home Depot Protection Plan powered by Asur*** – 5 year protection plan. I will stick with Lowes in the future.View less You would think after spending $840 dollars on a "good" washing machine and purchasing an extended warranty you would receive better service. I then got another message stating the service call had been cancelled!! I have spent more money going to the laundrymat than I care to. He said he was unable to and someone would contact me with 24-48 hrs. After several phone calls and being given the run around, a gentleman tried to have it expedited quicker. I purchased an extended warranty and I may as well have flushed the money down the drain! The day the repair person was to come out, I received a text message stating they would be out in 2 more weeks. I have spent hours calling different numbers to get my washing machine repaired. I will NEVER purchase another appliance from Home Depot. After several phone calls and being given the run around, a gen. To know the specific prices of each plan, get a free quote. However, the total cost of your plan will depend on the area of your residence and selected add-ons. Protection plan cost (5-year plan) / annually Protection plan cost (3-year plan) / annually The company is currently offering $50 off or free e-gift cards on purchases.Īs per their contract, the price range for 3-year and 5-year plans are as follows: Appliance cost Their plans range up to $500 annually for one-year plans with no service call fees. The Home Depot's home warranty plans come at affordable prices. We recommend you to carefully read the terms and conditions section in your sample service agreement while purchasing the plans. 30% reimbursement on Preventative Maintenance Part Reimbursement add-on Program for lawn mowers and tractors.Īdditional 2 or 3-years of protection beyond the manufacturer’s warranty.Premium technical support for Wi-Fi-enabled devices.50% reimbursement on selected preventative maintenance parts (water filters, drying lint brushes, refrigerators coil brushers, aluminum vents, and washer fresheners).50% reimbursement on the replacement of selected cosmetic parts. In addition to their plans, Home Depot also provides the following: You also have the option to get it within 90 days of buying the product. For instance, if you have purchased a Home Depot air conditioner, you can opt for a protection plan with it. If your appliance does not have any factory warranty, you can purchase the protection plan along with the product. The coverage protection begins when you buy the appliance from them and its manufacturer warranty expires. The Home Depot offers 21 protection plans to their customers.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |